Ethics and value orientation is an input variable for the success of any forward looking organization. At the end of this course, participants would appreciate the overriding importance of positive attitude to work and the spirit of commitment to duty for improved productivity.
COURSE CONTENT:
- Understanding Work / Business Ethics
- The Organizational Culture and Values
- Building Commitment and Trust in the Workplace
- Attitudinal Survey: Method, Analysis and Result
- Attitudinal Change: Challenges and Solutions
- How to Manage Attitudinal Change for Productivity
WHO SHOULD ATTEND?
Managers, Supervisors, Secretaries, Personal Assistants, and Administrative Officers
DATES: BATCH 1: Mar 20-23 BATCH 2: Sept 18-21 COURSE FEE: #185,000
Venue: Fired Up Consulting, Boat House, 21, Ogunnusi Road, Avis Bus Stop, Ogba Ikeja, Lagos
In organizations there are people whose personality, behaviour, attitude, work habits or other characteristics present an occasional or frequent challenge for those around them. This course is designed using classroom lecture and workplace scenarios to provide participants with practical tools and skills to handle difficult people and challenging situations in the workplace
COURSE CONTENT:
- Personality: Meaning, Importance and Typology
- How to Respond to Behavioural Styles
- Understanding Reciprocal Relationship Model
- Developing Listening Skills
- Emotional Intelligence Techniques
- Mastering Assertive Communication Techniques
WHO SHOULD ATTEND?
HODs, Managers, Supervisors, Officers, Frontline Personnel, Receptionists etc.
DATES: BATCH 1: April 3-6 BATCH 2: Oct 15-19 COURSE FEE: #185,000
Venue: Fired Up Consulting, Boat House, 21, Ogunnusi Road, Avis Bus Stop, Ogba Ikeja, Lagos
Effective self and relationship management is fundamental in helping organizations to achieve their goals. The focus of this course is to re-skill participants on how to manage productivity by managing self, reading and understanding team members’ motives, expectations, interests and group dynamics.
COURSE CONTENT:
- Personalities and Job fit: Understanding the mix
- Managing Emotion, Pride and Ego
- Managing generational Differences
- Mastering Emotion Competence Framework
- Developing Excellent Workplace Attitude
- How to Manage Attitudinal Change for Improved Productivity
WHO SHOULD ATTEND?
Managers, Marketers, PAs, Secretaries, Customers Relation Officers, Protocol Officers, and Frontline Personnel
DATES: BATCH 1: May 8-11 BATCH 2: Nov 6-9 COURSE FEE: #185,000
Venue: Fired Up Consulting, Boat House, 21, Ogunnusi Road, Avis Bus Stop, Ogba Ikeja, Lagos
COURSE OVERVIEW
Emotional intelligence is key to managing relationships which in turn gives you the ability to manage and resolve conflicts which can arise for so many reasons in our business and private lives.
COURSE OBJECTIVES:
At the end of this course, participants will be able to:
- Understand and develop personal and interpersonal skills when dealing with people
- Identify ways to apply emotional intelligence in building successful business relationships
- Understand how to control emotions when experiencing stressful situations
- Demonstrate effective methods for influencing others
- Understand how to read the emotions of others before managing relationship
COURSE CONTENT
Module 1: When and How Does Conflict Arise in the Workplace?
Module 2: What is Emotional Intelligence and How can it be Applied?
Module 3: Leading with Emotional Intelligence
Module 4: Emotionally Intelligent Conflict Resolution Strategies
Module 5: Negotiation Planning for Conflict Avoidance
DATES: BATCH 1: June 12-15 BATCH 2: Dec 4-7 COURSE FEE: #185,000
Venue: Fired Up Consulting, Boat House, 21, Ogunnusi Road, Avis Bus Stop, Ogba Ikeja, Lagos
COURSE OVERVIEW
Emotionally intelligence is essential for workplace success. Emotionally intelligent leaders and employees can help build effective relationships for enhancing work productivity. Understanding and raising your Emotional Intelligence is vital to your success and leadership potential.
COURSE OBJECTIVES
At the end of this course, you will be able to:
- Develop interpersonal skills such as self-awareness, which is the ability of an individual to recognize and understand one’s moods, emotions and drives as well as their impact on others
- Cultivate empathy or the ability to understand the emotional makeup of other people and skill in responding according to their emotional reactions
- Develop interpersonal skills which indicate the individual’s proficiency in managing relationships and building networks
- Develop skills in responding to criticisms & adversity
- Leadership strategies for working with others towards shared goals
COURSE CONTENT
Module 1: Developing Emotional Intelligence in the Workplace
Module 2: Becoming an Emotionally Intelligent Leader
Module 3: Building Effective Relationships
Module 4: Leading Others with Emotional Intelligence
Module 5: Implementing Emotionally Intelligent Persuasive Communication
WHO SHOULD ATTEND?
Team Leaders, Supervisors, Managers, Directors
DATES: BATCH 1: June 19-22 BATCH 2: Dec 11-14 COURSE FEE: #185,000
Venue: Fired Up Consulting, Boat House, 21, Ogunnusi Road, Avis Bus Stop, Ogba Ikeja, Lagos