COURSE OVERVIEW
The most important job responsibility for a highly productive and effective office administrator is to ensure the efficient operation of all linked departments within the business. Your position and title role requires you to keep processes moving smoothly. This course is designed to make you effective and at the cutting-edge
COURSE OBJECTIVES
At the end of this Course, participants will be able to:
- Recognize priorities and manage with multi-tasking responsibilities
- Build plans for decision-making and problem-solving required for an office
- Discover how to manage emotions during hectic situations
- Understand the importance of networking and collaboration
- Understand techniques to handle people behaviors
COURSE CONTENT
Module 1: Effective Administrator Competencies
Module 2: Effective Office Management Framework
Module 3: Office Technology for Administrators
Module 4: Interpersonal Skills Development
Module 5: Office Effectiveness and Performance Measurement
Module 6: Emotional Intelligence and Stress Management
WHO SHOULD ATTEND?
Administrative professionals, Office Managers, Executive Assistants, Personal Assistants, Supervisors, Administrators, Business Support Staff, Office Supervisors etc
DATES: BATCH 1 March 6-9 BATCH 2: July 24-27 COURSE FEE: #185,000
Venue: Fired Up Consulting, Boat House, 21, Ogunnusi Road, Avis Bus Stop, Ogba Ikeja, Lagos
COURSE OVERVIEW
This course is designed to help participants understand the manager’s role and equip them with the key skills necessary to become excellent and inspiring
COURSE OBJECTIVES
At the end of this course, participants will be able to:
- Communicate clearly and effectively at all levels
- Develop effective personal leadership skills
- Build effective teams and empower team members through delegation, coaching and mentoring
- Effectively manage stress
- Understand the key elements of emotional intelligence
- Sustain performance and continuous improvement
- Make better and more effective decisions
COURSE CONTENT
Module 1: The Qualities and Competencies of an Effective Manager
Module 2: Communicating with Impact, Integrity, and Clarity
Module 3: Managing, Inspiring and Leading Teams
Module 4: Performance Management
Module 5: Developing Emotionally Intelligent and Resilient Teams
Module 6: Managing Work-related Stress and Pressure
WHO SHOULD ATTEND?
Supervisors, Administrators, Team Leaders, Personal Assistants, Newly Appointed Managers
DATES: BATCH 1: March 13-16 BATCH 2: Aug 7-10 COURSEFEE: #185,000
Venue: Fired Up Consulting, Boat House, 21, Ogunnusi Road, Avis Bus Stop, Ogba Ikeja, Lagos
COURSE OVERVIEW
Executive Secretaries and PA’s provide high level support for top executives. They work usually with very little supervision, anticipating needs and managing the day to day demands of busy and challenging workloads competently and often with little acknowledgement or encouragement! This course is designed to develop and stretch the skill-set of EAs and PAs.
COURSE OBJECTIVES
At the end of this course, participants will be able to:
- Appreciate the value and importance of their role
- Use communication skills to their advantage and to the benefit of their organisation
- Develop self leadership and interpersonal skills to increase their management potential
- Be more effective at managing their time and their Executive’s time
- Apply stress management and emotional intelligence strategies in all interactions
COURSE CONTENT
Module 1: Building a Strategic Partnership with your Manager
Module 2: Making an Impact through Excellent Communication Skills
Module 3: Blending with the Executive Team
Module 4: Refining your Role & Increasing your Management Potential
Module 5: The Calm and Creative Executive Assistant
WHO SHOULD ATTEND?
Executive Secretaries, Personal Assistants, Office Managers and Team Leaders
Administrative Assistants and Co-coordinators, Business Support Executives
DATES: BATCH 1: April 3-6 BATCH 2: Aug 21-24 COURSE FEE: #185,000
Venue: Fired Up Consulting, Boat House, 21, Ogunnusi Road, Avis Bus Stop, Ogba Ikeja, Lagos
COURSE OVERVIEW
Executive Assistants coordinate with multiple staff members and oversee all crucial administrative functions as part of their daily support to their executives. They help in building value for the business by supporting their managers and making their jobs easier. This course is designed to equip participants with cutting edge administrative skills
COURSE OBJECTIVES
At the end of this course, participants will be able to:
- Understand and be equipped with the key skills of executive assistant
- Support your executive more effectively
- Increase confidence, recognition, and visibility
- Manage their time more efficiently and increase productivity
- Manage multiple priorities
- Apply the latest tools and techniques to support their assistant role
COURSE CONTENT
Module 1: Core competences of executive assistant
Module 2: Types of executive assistants
Module 3: Mastering the mindset of a dynamic Assistant
Module 4: Working with different behaviors and mindsets
Module 5: Career Development for Assistants
WHO SHOULD ATTEND?
Executive assistants, Personal assistants, Administrative assistants, Secretaries, Office administrators, Office managers, Executive/Private Secretaries, Personal Secretaries who want to advance their assistant role.
DATES: BATCH 1: April 17-20 BATCH 2: April 8-11 BATCH 3: Sept 4-7 BATCH 4: Sept 18-21 COURSE FEES: #185,000
Venue: Fired Up Consulting, Boat House, 21, Ogunnusi Road, Avis Bus Stop, Ogba Ikeja, Lagos
COURSE OVERVIEW
This certification course is designed to equip you with all the skills and knowledge required to become a successful Personal Assistant or an Executive Assistant.
COURSE OBJECTIVES
At the end of the Certification Course, participants will be able to:
- Assist directors and senior managers by performing pivotal roles
- Discover proactive approaches, problem-solving and decision-making skills
- Master the required skillsets
- Learn time management and principles of prioritizing
- Represent your Manager in the Networking circle
- Synchronize your work style with your manager’s work styles
COURSE CONTENT
Module 1: Role of a modern Personal Executive Assistant
Module 2: Assistant and Manager Relationship
Module 3: Time Optimisation, Task Management & Prioritization
Module 4: Business Etiquettes and Diplomacy
Module 5: Effective Interpersonal Communication
Module 6: Emotional intelligence (EI) and Stress Management
Module 7: Professional Business Communications
WHO SHOULD ATTEND?
Executive Secretaries, Personal Secretaries, Executive Assistants, Personal Assistants, Administration Managers, Management Secretaries, Office Managers
Senior Assistants
DATES: BATCH 1: May 2-5 BATCH 2: May 22-25
BATCH 3: Oct 15-19 BATCH 4: Oct 23-26 COURSE FEES: #185,000
Venue: Fired Up Consulting, Boat House, 21, Ogunnusi Road, Avis Bus Stop, Ogba Ikeja, Lagos
COURSE OVERVIEW
Administrative professionals are highly valued for their ability to wear many hats, cope with high-level responsibilities, and work with both speed and accuracy.
This course is designed to equip you with the practical know-how, as well as the mind-set, needed to enjoy a cutting edge advantage at work.
Course objectives:
At the end of this course, participants will be able to:
- Work smarter and leverage their time to get things done quicker
- Set and achieve short and long term goals
- Communicate confidently and clearly at all levels
- Present themselves professionally in online and real life meetings and presentations
- Organise themselves, their office and their executives more effectively
COURSE CONTENT
Module 1: Mastering your Workload
The latest technology to help you achieve administrative excellence
Module 2: Essential Communication Skills
Module 3: Working with your Boss and your Team
Module 4: Managing administrative responsibilities virtually
Module 5: Professionalism in the Workplace
Module 6: Self and Stress Management
WHO SHOULD ATTEND?
Office Managers or Coordinators, Executive Secretaries, Administrative Assistants, Administrative Managers, Executive Assistants
DATES: BATCH: 1: May 22- 25 BATCH 2: Nov 6-9 COURSE FEE: #185,000
Venue: Fired Up Consulting, Boat House, 21, Ogunnusi Road, Avis Bus Stop, Ogba Ikeja, Lagos
COURSE OVERVIEW
Administrative professionals have a unique role in the everyday operations of an organisation. This course, is poised to enhance participant’s leadership skills and enable them influence and benefit those around them productively.
COURSE OBJECTIVES:
At the end of this course, participants will be able to:
- Bring about change and influence decisions even when faced with resistance
- Manage changing roles, responsibilities, resources and relationships effectively
- Apply a spectrum of priority setting and time management strategies to proactively accomplish goals
- Analyze conflict, office politics and interactions with difficult people
- Incorporate emotional intelligence and effective listening to be a more effective colleague, work partner and leader
COURSE CONTENT
Module 1: The diplomatic Administrative Leader
Module 2: Confident, Clear and Considerate Communication
Module 3: Understand personality types and handling difficult behaviours
Module 4: Working with effectively others
Module 5: The Leader Tool Box
Module 6: The Self Managing Leader
WHO SHOULD ATTEND?
Office Managers, Coordinators, Supervisors, Team Leaders, Senior Secretaries
Project Managers, New administrative leaders
DATES: BATCH 1: June 5 – 8 BATCH 2: June 19 – 22 BATCH 3: Dec 4-7 BATCH 4: Dec 11-14 COURSE FEE: #185,000
Venue: Fired Up Consulting, Boat House, 21, Ogunnusi Road, Avis Bus Stop, Ogba Ikeja, Lagos